Kerr Drug Sucks Customer Reviews and Feedback

From Everything.Sucks

Kerr Drug was an American chain of 76 drug stores throughout North Carolina. Its headquarters were located in Raleigh, North Carolina. On September 10, 2013, Walgreens announced its purchase of Kerr. The company was founded in Raleigh by Banks Kerr in 1951. The chain was operating 97 stores when it was acquired in 1995 by JCPenney. In 1996, when JCPenney attempted to purchase Eckerd Drug, the FTC forced JCPenney to divest itself of 34 former Kerr Drug stores and 130 Rite Aid stores. These stores were ultimately purchased by a group led by former Thrift Drug executives led by Anthony Civello who became Kerr Drug's President & CEO who left the JC Penney organization following the Eckerd acquisition.

A former pharmacy technician shared this review: "Pharmacy technicians at Kerr Drug get paid very little for doing a lot of work. There is not much room to move up the company. The company will play favorites with employees. relief pharmacists a poorly trained. you are forced to up-sell at the register."

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Pharmacy Manager (Former Employee) says

"are no longer in existence as a retail pharmacy. They still service nursing homes and assisted living facilities only. The company was sold to Rite-Aid, I believe, in 2010."

Former Employee (Former Employee) says

"Always trying to compete with the larger chains with much more money. Not a stable company at all. Management is all about helping family members/friends. I don't think Kerr Drug will be in business much longer.low salary, long work hours, double standards"

RPh (Former Employee) says

"This company sucks. Salary is low, morals are low......one of those places where you do what I say, NOT as I do.Management makes decision based on 20+ years ago business model; also Management is never helpful, doesn't stand behind their employees, stupid business model."New" computer system is still way behind the technology times.(walgreens computer 20 years ago was more advanced than their "brand new" system.I enjoyed a few of the people I worked with.Mostly, this was a waste of time and resume space.Glad to be out of this company!leaving the jobeverything else!"

Cashier / Photo Technition / Rx driver's assistant (Former Employee) says

"Kerr Drug freezes pay increases for years at a time.The chain offers minimum wages and no incentives, but expects way more one hundred percent work ethic.Potential once a year pay increases of no more than 2%, equate to pennies for employees.Advancement is nearly impossible to attain for those who have been with the company less than two years, especially for those who work outside of the pharmacy.Often making little practical sense, certain company policies are absurd. However, customers are excused from those same practices. (Ex: Employee fired for drinking beverage while waiting in queue to pay for beverage)Kerr Drug allows customers to thoroughly abuse the "Customer is always right" principle, even when a customer is blatantly taking advantage of a situation or even an employee.New Ideas do not circulate or escalate internally. They are simply disregarded, unless the employee is willing to use one's personal time and resources. Most often ignored are simple fixes to everyday issues that benefit both consumers and employees.The ability to learn about new and upcoming products is essential in any retail setting. Kerr Drug does not allow employees to use any internal resources to discover information or learn about the products that will be promoted. One must use personal time and one's own resources to find most of the information that is relevant to the merchandise the chain offers.1. A typical day consists of overworking employees with dozens of remedial tasks. The "Find something to do, or I will find something for you to do" method of thinking is used wheneverkerr drug makes sure everyone goes out of the way to get the customer's business, as it should be.low wages, lack of incentives, corporate and in-store micromanagement, overly extensive worker duties, inability to implement practical suggestions that help the employee."

Part-Time Key Associate (Former Employee) says

"I worked as a part-time key holder. My duties were to act as management in the absence of the manager and the assistant manager. I ran a cash register, balanced cash drawers, did nightly reports, closed the store, work in pharmacy as technician and/or cashier when they were short handed. I did price changes, mark -ups, balanced petty cash and the lottery. I learned how to multi-task. The hardest part of this job was dealing with unhappy customers. The most enjoyable part of the job was talking to the customers and helping them.The people.Not enough money."

Cashier (Former Employee) says

"Good place to work but needed a lot of improvement in certain areas. Customers weren't always friendly but the staff was awesome."

Pharmacy Manager (Former Employee) says

"They were bought out by Walgreens . Kerr Drug had a good system, good people, a good small company to work for. They were not a publicly traded company , so nobody ever knew what their finances were."

Customer Service Associate (Former Employee) says

"A typical day was just greeting customers and ringing up purchases. I have been gone from company too long to rate."

Sales Associate/Cashier (Former Employee) says

"I hated that job I love my coworkers but that job was a deadend. We got 10 cent raises and no benefits.my coworker was the bestlow raises and no benefits"

Cashier (Former Employee) says

"I learned how to run a cash register and work with different customer in the customer service industrial. The Co-workers here was okay. There was no hard part in this job. The most enjoyable part at this job was being able to gain customer service and stock experiences."

Pharmacy Technician (Current Employee) says

"Work well with students as far as scheduling. Always a place to come back to if you leave and need to come back. Management need a littl workflexebile with schedulingmanagement needs work"

Order Filler (Former Employee) says

"Good coworkers but the supervisors could get on your nerves at times. Occasionally they would team you with a lazy member and you end up having to pull most of the orders.Good hoursLow pay no benifets"

Pharmacist (Former Employee) says

"Worked for company for almost 30 years. When diagnosed with cancer I was terminatedsmall chaindid not support workers"

Pharmacy Technician (Former Employee) says

"I learned that there are many ways different walks of life out there and that each one teaches you something about yourself. It is how you take these teachings into consideration that allow you to learn, broaden your skills, and just become a better person that make you valueable."

Assistant Manager (Former Employee) says

"Kerr drug was a good place to work where I have grown professionally and in managerial skills. However, I found my self stagnant in career advancement and challenges."

Pharmacy Technician (Former Employee) says

"Pharmacy technicians get paid very little for a lot of work. There is not much room to move up the company. The company will play favorites with employees. relief pharmacists a poorly trained. you are forced to upsell at the register."

CASHIER (Former Employee) says

"My job at Kerr Drug in Biscoe,NC was enjoyable. I learned the importance of customer satisfaction and how to be a team player."

Certified Pharmacy Technician (Former Employee) says

"workday consisted of taking and filling prescriptions. I learned different computer skills and social skills. the management was nice. my co-workers were great. hardest part of job was multitasking in a busy environment. enjoyable part of job was helping people.shedule flexabilityshort breaks"

Operations Coordinator (Current Employee) says

"Each day brings different challenges, but upper management is there to help whenever it is needed. Hardest part of the job is learning to manage 40 different personalities on a day to day basis. Upper management will always let you know when your doing a good job, and also gives advice on how to improve workflow and productivity."

Cashier/Photo (Former Employee) says

"Really liked working here and I enjoyed working with some of my coworkers!!! I enjoyed assisting the pleasant customers that I came in contact with!!"

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